Medical Disclaimer, Referral Disclosure, and Patient Choice Notice
Informational and referral-disclosure notice governing use of this website.
Effective Date: May 26, 2026
This Medical Disclaimer, Referral Disclosure, and Patient Choice Notice applies to keywesthealthcare.com, including all related pages, subdomains, mobile versions, forms, links, articles, directories, referral information, contact tools, and other online content or services associated with the website. In this notice, keywesthealthcare.com may be referred to as the "Website," "Site," "we," "us," or "our."
This notice supplements the Website's Terms of Service and Privacy Policy. It is intended to clarify the educational, navigational, referral-disclosure, patient-choice, and limitation-of-liability principles that apply to use of the Website.
This notice is provided for website content development and risk-reduction purposes. It should be reviewed by qualified Florida healthcare counsel before publication.
1. Important Emergency Warning
The Website is not an emergency medical service, urgent medical service, telemedicine service, clinical triage service, healthcare facility, or real-time medical response system.
If you believe you may have a medical emergency, call 911 immediately or go to the nearest emergency department.
Do not use this Website, email, contact forms, website links, directory listings, referral information, or any online communication tool for emergencies or urgent medical needs.
Symptoms or circumstances that may require emergency evaluation include, without limitation:
- Chest pain, shortness of breath, fainting, or symptoms of possible heart attack.
- Stroke symptoms, including facial droop, weakness, confusion, difficulty speaking, or sudden vision changes.
- Severe abdominal pain.
- Severe allergic reaction.
- Severe bleeding.
- Head injury with confusion, vomiting, loss of consciousness, seizure, or worsening symptoms.
- Suspected fracture with deformity, open wound, severe swelling, numbness, or loss of circulation.
- New weakness, numbness, bowel or bladder dysfunction, or severe spinal symptoms.
- Severe infection, fever with concerning symptoms, or rapidly worsening illness.
- Any condition that may be life-threatening, limb-threatening, or require immediate medical care.
The Website may discuss emergency warning signs, urgent care, orthopedic care, injury evaluation, and local healthcare options. That information is general only and must not be used to delay emergency care or substitute for professional medical evaluation.
2. Informational Purpose Only
The Website provides general healthcare navigation, local healthcare information, orthopedic injury routing, medical education, provider information, facility information, local resource information, and referral-related information for informational purposes only.
The Website does not provide:
- Medical advice.
- Diagnosis.
- Treatment.
- Triage.
- Telemedicine.
- Prescription services.
- Symptom interpretation.
- Second opinions.
- Medical necessity determinations.
- Insurance coverage determinations.
- Clinical recommendations for any specific person.
- Emergency or urgent medical response.
- A substitute for evaluation by a licensed healthcare professional.
Website content may discuss symptoms, conditions, injuries, treatments, diagnostic options, physicians, urgent care centers, emergency rooms, orthopedic clinics, imaging services, physical therapy, referral pathways, and related healthcare resources. This information may not apply to your medical condition, history, medications, allergies, test results, imaging findings, risk factors, insurance coverage, location, or personal circumstances.
You should consult a qualified licensed healthcare professional for medical advice, diagnosis, treatment, and healthcare decisions.
3. No Doctor-Patient Relationship
Use of the Website does not create a doctor-patient relationship, provider-patient relationship, physician-patient relationship, therapist-patient relationship, hospital-patient relationship, professional-client relationship, fiduciary relationship, agency relationship, or other special relationship with the Website, its owner, operators, contributors, affiliated entities, listed providers, or linked healthcare organizations.
A clinical relationship with a healthcare provider exists only if you separately contact that provider, are accepted as a patient, complete any required intake and consent documents, and receive care under that provider's own clinical, legal, privacy, billing, and operational policies.
No doctor-patient relationship is created by viewing the Website, reading content, clicking links, calling or texting a listed provider, submitting a general form, using a referral button, viewing a profile or facility listing, receiving automated information, being routed to another website, or being shown provider contact information.
The Website is not responsible for whether any provider accepts, evaluates, treats, declines to treat, refers, or makes recommendations for any patient.
4. No Clinical Referral, Medical Direction, or Triage
The Website may help users identify healthcare options, understand general categories of care, and access links or contact information for local healthcare resources. The Website does not act as a clinical referral service, medical triage service, managed-care organization, insurance plan, hospital referral service, or physician-ordering service.
The Website does not:
- Order, direct, or control medical care.
- Determine whether a patient is appropriate for a provider or facility.
- Determine whether a patient should choose emergency care, urgent care, orthopedic care, primary care, imaging, therapy, specialist care, or any other healthcare option.
- Determine medical necessity.
- Guarantee appointment availability, pricing, insurance acceptance, clinical outcome, provider quality, licensure, board certification, training, safety, competence, credentialing, or suitability.
Terms such as "referral," "routing," "care option," "local resource," "provider option," "clinic option," or similar wording are used for general informational convenience only. They do not mean that the Website has made a medical judgment, legal referral, clinical recommendation, or individualized determination for you.
5. Patient Choice and Freedom to Select Any Provider
You are free to choose any healthcare provider, facility, physician, clinic, urgent care center, hospital, emergency department, imaging center, therapist, surgeon, specialist, or other healthcare resource.
You are not required to use any provider, facility, or entity listed, linked, mentioned, described, displayed, sponsored, affiliated, owned, featured, or referenced on the Website.
Nothing on the Website should be interpreted as limiting patient choice, requiring use of a particular provider, interfering with clinical judgment, or directing a patient to select any specific healthcare option.
If you are insured, contact your insurance plan before obtaining care to verify network participation, coverage, deductibles, copayments, coinsurance, referral requirements, prior authorization requirements, and other benefit limitations.
6. Site Content, Selected Resources, and Ownership-Related Interests
The Website provides general healthcare navigation information, local healthcare information, educational content, directory-style information, links, listings, and routing resources for user convenience. The Website may display selected healthcare resources and may not include every available physician, clinic, hospital, urgent care center, emergency department, imaging center, therapist, specialist, or healthcare facility.
Some entities, websites, clinics, brands, resources, or listed organizations referenced on the Website may have ownership, operational, management, affiliation, marketing, or other business relationships with the Website owner or related persons or entities. The inclusion, order, placement, discussion, link, listing, routing option, or repeated mention of any provider, facility, website, service, or healthcare resource does not mean that the Website is providing medical advice, making a clinical referral, guaranteeing the provider, endorsing the provider for any specific patient, or requiring any user to select that provider or facility.
The Website should not be understood as a complete, independent, neutral, or comprehensive listing of all healthcare options unless a specific page expressly states otherwise.
Any sponsored, paid, advertising, or featured content, if present, should be identified where appropriate. The presence of sponsored, paid, advertising, or featured content does not mean that the entire Website is advertising or sponsored content.
7. No Kickbacks, Referral Fees, or Improper Inducements
The Website is intended to comply with applicable federal and state laws governing healthcare referrals, patient choice, fraud and abuse, fee-splitting, improper inducements, self-referral, anti-kickback principles, and patient brokering.
The Website does not knowingly request, receive, offer, or pay unlawful kickbacks, referral fees, rebates, split fees, bribes, commissions, inducements, or other improper remuneration in exchange for patient referrals or the use of any healthcare provider, facility, item, service, test, procedure, treatment, or federally reimbursable healthcare service.
The Website does not condition display, mention, linking, or general informational routing on any unlawful payment for patient referrals.
If the Website includes advertising, sponsorships, paid directory placement, marketing services, website services, administrative services, consulting services, or similar commercial arrangements, such arrangements should be commercially reasonable, not based on the volume or value of referrals, not intended to induce referrals, not structured as payment for patient referrals, disclosed where appropriate, documented where required or appropriate, and reviewed for legal compliance.
Nothing on the Website is intended to create or imply an arrangement that violates the federal Anti-Kickback Statute, the federal physician self-referral law commonly known as the Stark Law, Florida patient brokering laws, fee-splitting rules, professional ethics rules, or any similar federal or state law. Healthcare laws are complex and fact-specific, and any business relationship, advertising arrangement, sponsorship, referral relationship, ownership interest, directory placement, or payment model should be reviewed by qualified healthcare counsel.
8. No Endorsement or Guarantee of Listed Providers
The Website may list, link to, describe, mention, compare, route to, or otherwise identify healthcare providers, clinics, facilities, hospitals, urgent care centers, orthopedic practices, imaging providers, therapists, physicians, surgeons, specialists, local businesses, or third-party resources.
Unless expressly stated otherwise, a listing, link, description, mention, placement, or routing option does not mean that the Website:
- Endorses or recommends the provider for any specific patient.
- Guarantees the provider's skill, training, licensure, certification, availability, pricing, insurance participation, clinical outcomes, or patient satisfaction.
- Has independently verified all provider information.
- Has credentialed, supervised, monitored, or controlled the provider.
Provider and facility information may be incomplete, inaccurate, outdated, changed, or based on publicly available or third-party sources. Providers may move, retire, change affiliations, change phone numbers, change insurance participation, change services, change hours, or stop accepting new patients.
You are responsible for verifying all information directly with the provider or facility before relying on it.
9. No Guarantee of Outcome, Diagnosis, Relief, Recovery, or Success
The Website does not guarantee any medical result, diagnosis, treatment response, pain relief, functional improvement, recovery, surgical result, nonsurgical result, regenerative medicine result, injection result, imaging result, therapy result, referral result, appointment availability, insurance coverage, cost, or patient experience.
Healthcare outcomes vary based on diagnosis, severity, duration of symptoms, age, prior injuries, medical history, medications, allergies, imaging findings, genetics, activity level, work demands, compliance with care instructions, coexisting conditions, surgical history, smoking status, body composition, nutrition, sleep, mental health, access to follow-up care, insurance limitations, provider judgment, and patient preferences.
Examples, testimonials, reviews, care descriptions, educational explanations, and treatment discussions are not promises or guarantees. One patient's experience does not predict another patient's result.
10. Imaging, X-ray, Ultrasound, Fluoroscopy, and Diagnostic Information
The Website may discuss imaging or diagnostic services, including X-ray, ultrasound, fluoroscopy, MRI, CT, laboratory testing, or other diagnostic tools. This information is general only.
The Website does not determine whether you need imaging, what type of imaging you need, whether imaging is safe for you, whether imaging will identify the cause of your symptoms, or how imaging should be interpreted.
Only a qualified healthcare professional can determine whether imaging or testing is appropriate after evaluating the clinical context. Imaging findings must be interpreted with medical history, physical examination, symptoms, and other relevant clinical information.
Normal imaging does not always mean that no condition exists. Abnormal imaging does not always mean that the abnormality is the cause of symptoms. Do not rely on Website content to interpret imaging or laboratory results.
11. Healthcare Navigation and Routing Limitations
The Website may help users understand general healthcare categories such as emergency care, urgent care, orthopedic care, primary care, sports medicine, imaging, physical therapy, pain management, or specialist evaluation.
This routing information is not individualized triage. Symptoms can be misleading. Serious conditions may appear minor, and minor conditions may appear serious. The Website cannot evaluate you, examine you, review vital signs, review medical records, review medications, review imaging, identify all red flags, or determine the correct level of care.
If you are unsure whether your symptoms may be serious, seek immediate medical care or call 911.
12. Third-Party Websites, Providers, and Services
The Website may link to third-party websites, provider websites, clinic websites, hospital websites, Google Business Profiles, appointment tools, maps, forms, phone numbers, texting services, scheduling platforms, payment tools, educational resources, public databases, or other online resources.
We do not control third-party websites or services and are not responsible for their content, accuracy, privacy practices, security, availability, advertising, billing practices, appointment systems, patient forms, response times, terms of service, clinical care, legal compliance, or medical information.
You should review the terms, privacy policies, and clinical policies of any third-party website or provider before using it.
13. Communications and Protected Health Information
Do not submit sensitive medical information, confidential information, or protected health information through general website forms, email links, or other communication tools on this Website. These methods are not intended for protected health information and are not a substitute for secure clinical communication with a healthcare provider.
The Website does not guarantee that messages will be received, reviewed, or answered within any specific time. Submitting a message or form through this Website does not create a clinical relationship.
For urgent or emergency issues, call 911 or seek immediate medical care. For questions about a provider's privacy practices, contact that provider directly. See the Privacy Policy for how this Website handles information, communications, and data security.
14. Accuracy, Completeness, and Currency of Information
Medical knowledge, provider information, facility information, phone numbers, addresses, hours, insurance participation, pricing, treatment options, legal requirements, and local healthcare resources can change.
The Website does not warrant that content is accurate, complete, current, reliable, uninterrupted, error-free, or applicable to your situation. It may contain outdated information, incomplete information, typographical errors, broken links, incorrect contact information, inaccurate service descriptions, delayed updates, third-party information that has changed, or content that does not apply to your circumstances.
You should independently verify all information directly with the applicable provider, facility, insurer, or other authoritative source before relying on it.
15. Insurance, Billing, Pricing, and Payment Disclaimer
The Website may include general information about cash-pay care, insurance, self-pay options, concierge care, urgent care, emergency care, imaging, procedures, referrals, or healthcare access. Such information is general only.
The Website does not guarantee insurance coverage, in-network status, out-of-network benefits, prior authorization approval, reimbursement, pricing, estimate accuracy, coding accuracy, medical necessity determinations, claim payment, no-surprise-billing protections, or patient financial responsibility.
Before obtaining care, confirm costs, coverage, network status, benefits, referral requirements, prior authorization requirements, and payment policies directly with the provider, facility, and insurance plan.
16. No Professional, Legal, Insurance, Billing, or Regulatory Advice
The Website may discuss healthcare laws, referral concepts, patient choice, emergency care, urgent care, insurance, practice types, or healthcare navigation. This information is general only.
The Website does not provide legal, regulatory, insurance, billing, coding, tax, business, professional compliance, medical board, Medicare, Medicaid, or payor-compliance advice.
Healthcare laws, including fraud and abuse laws, anti-kickback rules, physician self-referral laws, fee-splitting restrictions, patient brokering laws, advertising rules, and professional ethics rules, are complex and fact-specific. Any healthcare business relationship, referral arrangement, advertising arrangement, ownership disclosure, sponsorship, directory placement, or payment model should be reviewed by qualified counsel.
17. User Responsibility and Non-Reliance
By using the Website, you acknowledge and agree that:
- You are responsible for your own healthcare decisions.
- You will not rely on the Website as a substitute for professional medical care.
- You will seek appropriate medical evaluation for medical concerns.
- You will call 911 or seek emergency care for emergencies.
- You will independently verify provider and facility information before relying on it.
- You understand that Website content may be incomplete or inaccurate.
- You understand that no doctor-patient relationship is created by using the Website.
- You understand that you may choose any provider or facility.
- You understand that no outcome is guaranteed.
18. Minors
The Website is intended for adults. It is not intended for use by children without involvement of a parent or legal guardian.
Parents and legal guardians are responsible for seeking appropriate medical care for minors. Nothing on the Website should be used to delay emergency care, urgent care, pediatric care, orthopedic care, or other professional evaluation for a child.
19. Testimonials, Reviews, Ratings, and Patient Stories
The Website may include or link to reviews, testimonials, ratings, patient stories, Google reviews, third-party reviews, or descriptions of patient experiences.
Such content reflects individual experiences and opinions. It does not guarantee that you will have the same experience, outcome, response, diagnosis, treatment plan, recovery time, appointment availability, or satisfaction.
Reviews and testimonials may be incomplete, selective, outdated, subjective, or influenced by factors unrelated to clinical quality. You should not choose a provider based solely on reviews or testimonials.
20. Corrections and Updates
If you believe provider information, facility information, contact information, ownership information, referral disclosure language, or other Website content is inaccurate or incomplete, contact us at:
We may review correction requests at our discretion. We do not guarantee that any content will be changed, removed, added, or updated within any specific time frame.
21. Limitation of Liability for Healthcare-Specific Matters
In addition to the full limitation-of-liability and warranty disclaimer terms in the Terms of Service, the Website specifically disclaims liability arising out of or related to:
- Delay in seeking medical care or failure to seek emergency care.
- Provider selection, conduct, treatment, availability, refusal to treat, billing, or outcomes.
- Any referral, routing, listing, link, article, directory, or informational content on this Website.
The Terms of Service governs all warranty disclaimers, limitations of liability, and indemnification obligations applicable to use of this Website.
22. Relationship to Other Terms and Policies
This Medical Disclaimer, Referral Disclosure, and Patient Choice Notice should be read together with the Website's Terms of Service and Privacy Policy. If there is a conflict between this notice and the Terms of Service, the Terms of Service controls unless it expressly states otherwise.
The Website may update this notice at any time. Continued use of the Website after changes are posted means you accept the updated notice.