Privacy Policy
How we collect, use, disclose, store, and protect your information.
Effective Date: May 22, 2026
This Privacy Policy explains how Key West Healthcare collects, uses, discloses, stores, and protects information obtained through this website (keywesthealthcare.com). By accessing or using the site, you acknowledge that you have read and understood this Privacy Policy. Key West Healthcare is a referral directory. It is not a clinic, medical provider, or covered entity under HIPAA.
Scope
This Privacy Policy applies to information collected through the site and related electronic communications concerning the site. It does not govern protected health information maintained as part of a clinical relationship with any listed facility. If you contact a listed clinic directly, that clinic's own privacy policy and applicable law govern the information you provide to them.
Categories of Information We May Collect
We may collect the following categories of information through the site:
- Contact information, such as your name, email address, and any other information you choose to provide in a form, message, or email.
- Inquiry information, such as the content of your message, the services you ask about, your geographic location, and referring source.
- Technical and device information, such as IP address, browser type, device type, operating system, pages viewed, referring and exit pages, approximate location derived from IP, date and time stamps, and clickstream data.
- Cookie and similar technology information, such as session identifiers, preferences, analytics events, and security tokens.
- Communication records, such as emails, form submissions, and support communications.
- Information that may be sensitive. The site is not intended for submission of medical records, treatment history, insurance information, Social Security numbers, or payment card data through general web forms. Do not send such information through this site.
Sources of Information
We collect information directly from you, automatically from your device and browser when you use the site, from security and hosting providers, and from analytics providers if deployed.
How We Use Information
We may use site information to:
- Operate, maintain, secure, monitor, debug, and improve the site;
- Respond to inquiries and messages;
- Communicate with you about your inquiry or site-related matters;
- Evaluate content performance and site functionality;
- Detect, investigate, prevent, and respond to fraud, abuse, scraping, bots, AI harvesting, malicious activity, or other prohibited conduct;
- Document compliance, enforce our Terms, and protect the rights, safety, and property of the site and its users; and
- Comply with law, regulation, subpoena, court order, and lawful requests from public authorities.
No Medical Monitoring Through the Site
The site is not intended to receive urgent medical communications, emergency requests, or time-sensitive clinical information. We do not promise to monitor contact forms or email continuously or in real time. Do not use the site for emergencies. Call 911 for emergencies.
Cookies, Analytics, and Similar Technologies
The site may use cookies, local storage, analytics technologies, security services, or similar technologies. These may collect information about device identifiers, browser behavior, page interactions, and general traffic patterns. You may be able to control some cookies through your browser settings. Blocking or deleting cookies may impair site function.
Disclosure of Information
We may disclose information to:
- Hosting providers, security providers, analytics providers, form processors, and other service providers that support site operations;
- Professional advisers such as attorneys, accountants, and insurers, where reasonably necessary;
- Law enforcement, regulators, courts, or government entities when required or permitted by law; and
- Counterparties in a merger, acquisition, or similar business transaction.
We do not authorize third parties to use site content or contact-form information for training artificial intelligence systems. We do not sell personal information as defined under the California Consumer Privacy Act, the California Privacy Rights Act, or comparable state privacy statutes.
Data Security
We use administrative, technical, and physical safeguards that we consider commercially reasonable for a website of this type. No website, form, server, email system, or transmission method is completely secure. We do not guarantee absolute security or immunity from intrusion, interception, or loss.
Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including site administration, security logging, dispute resolution, and legal compliance.
Your Choices
You may choose not to submit forms or messages through the site. You may limit cookies through browser settings. You may request that we stop non-essential communications by contacting us as described below.
State-Specific Privacy Rights
Residents of certain states may have privacy rights under applicable law, which may include the right to request access to, correction of, or deletion of certain personal information, subject to verification, exceptions, and legal limits. To submit a privacy request, contact us using the information below and describe your request in sufficient detail for us to evaluate and verify it.
Children
The site is not directed to children under 13 and is not intended to solicit information from children. We do not knowingly collect personal information from children under 13 through the site.
External Links and Third-Party Services
The site may contain links to third-party services, maps, clinic websites, or other platforms. We do not control third-party privacy practices. Once you leave the site or interact with a third-party feature, that third party's privacy policy applies.
International Users
The site is intended for U.S.-based use. If you access the site from outside the United States, you understand that information may be transferred to, stored in, or processed in the United States.
AI, Scraping, and Improper Collection Prohibited
No person may use the site, site content, metadata, or contact-form information for scraping, harvesting, model training, model evaluation, data brokerage, or any AI-related collection or exploitation. Unauthorized access, automated extraction, and misuse of site data may violate our Terms and may be referred for legal action.
Governing Law; Limitation of Liability; Dispute Resolution
This Privacy Policy is incorporated into and subject to the Terms of Service. The governing law, exclusive venue, limitation of liability, disclaimer of warranties, indemnification, class action waiver, jury trial waiver, and statute of limitations provisions of the Terms of Service apply in full to any claim arising under or relating to this Privacy Policy.
Changes to This Privacy Policy
We may modify this Privacy Policy at any time by posting an updated version on the site. The revised Privacy Policy becomes effective upon posting unless a later date is stated. Your continued use of the site after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy.
Contact
Questions, privacy requests, or concerns regarding this Privacy Policy should be directed through our contact page.